Privacy Policy

1. Introduction

Epic Revive (“we,” “us,” or “our”) is a physician-led medical clinic located in Superior, Colorado. We are committed to protecting your privacy and handling your personal and health information with the highest standard of care, in compliance with the Health Insurance Portability and Accountability Act (HIPAA), the Colorado Privacy Act (CPA), and all applicable federal and state laws.

This Privacy Policy applies to information collected through our website at epicrevive.com, including any forms, landing pages, or inquiry submissions.

2. Information We Collect

We may collect the following types of information when you interact with our website:

• Contact information: your name, email address, and phone number
• Service interest: the type of service you have inquired about
• Technical data: IP address, browser type, pages visited, and time spent on the site (collected automatically through analytics tools)
• Any additional information you voluntarily provide in correspondence with us

We do not collect payment card information, Social Security numbers, or other sensitive financial data through this website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule appointments
• Communicate about our services, programs, and clinic updates
• Administer our founding patient access program
• Improve the functionality and content of our website
• Comply with legal and regulatory obligations

4. Third-Party Services and Tracking Technologies

Our website uses third-party tools that may collect information about your visit:

• Google Analytics 4: We use Google Analytics to understand how visitors interact with our site. Google may collect anonymized usage data. You can opt out at tools.google.com/dlpage/gaoptout.
• Meta (Facebook) Pixel: We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. This tool may track your visit and associate it with your Facebook profile. You can manage your ad preferences at facebook.com/ads/preferences.

We do not sell your personal information to third parties.

5. HIPAA Notice

When you submit information through our website inquiry forms, you are not yet a patient of Epic Revive and a formal patient-provider relationship has not been established. Information submitted through our website forms is not protected health information (PHI) under HIPAA at the time of submission.

Once you become a patient of Epic Revive, your health information will be protected under a separate Notice of Privacy Practices, which will be provided to you at the time of your first appointment, as required by HIPAA.

6. Colorado Privacy Act (CPA) Rights

If you are a Colorado resident, you have the following rights under the Colorado Privacy Act:

• Right to access the personal data we hold about you
• Right to correct inaccurate personal data
• Right to delete your personal data
• Right to opt out of targeted advertising
• Right to data portability

To exercise any of these rights, contact us at the address below. We will respond within 45 days as required by law.

7. Data Retention

We retain inquiry information for up to 24 months or until you request deletion, whichever comes first. Data that is incorporated into medical records upon becoming a patient is retained pursuant to Colorado medical records law.

8. Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website following any changes constitutes your acceptance of the revised policy.

11. Contact Us

For questions, data requests, or privacy concerns, contact:

• Epic Revive
• Superior, Colorado
• Email: drross@epicrevive.com
• Website: epicrevive.com